I am not able to make and receive calls on my Android app. : CallHippo

I am not able to make and receive calls on my Android app.

Modified on: Tue, 9 Feb, 2021 9:13 AM

Please follow the below mentioned troubleshooting steps:

Check if you are using the latest version of the app. If not, please update the app.
Allow all the permissions:
Storage Permissions - Settings-->Applications-->CallHippo-->Permissions--> all permission should be allowed (including storage and phone)
Switch to a different network i.e. from Wi-Fi to Mobile data or vice versa.

Re-login to the app and test some calls. If you are facing issues with the outgoing calls, you can also change the provider with the Smart switch and make calls.

Hope this was helpful!

For further queries, please contact us at [email protected]

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