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Explore How-To's and learn best practices from our knowledge base.
General
FAQ
225
What is CallHippo? Who we are and what we do?
What is a Call Status Report?
What is the difference between call transfer and call forwarding?
How can I check if the number is valid in the Pipedrive?
How to cancel your CallHippo account?
See all 225 articles
Getting Started
3
How to upload the address proof after I bought the number?
How to buy a number?
Number allocations: Masterguide
Plans & Pricing
2
Calling charges: Incoming and outgoing
How to update the billing address?
Integrations
89
How to integrate CallHippo with a Custom Webhook?
How to configure my Groove integration with Callhippo?
How to configure my Zoho CRM Integration?
How to integrate CallHippo with Zendesk?
How to integrate CallHippo with Freshdesk?
See all 89 articles
Partner Program
0
Telephony Features
Call Transfer Features
0
Call Conference
0
Call Forwarding
1
Show CallHippo number in incoming forwarded calls
Call Recording
1
What is Compliance Call Recording?
Voicemail
0
Call Reminder
0
Media Matrics
0
Others
1
What are the charges for Call tracking insights?
Number Masking
0
Call Tracking
1
What is Call Tracking and How does it work?
Business Phone Features
Call queuing
1
Call Queue: Overview, Setup, and Pricing
Call Barging
0
IVR (Interactive Voice Response)
1
Interactive Voice Response (IVR): Masterguide
Call Planner
0
GlobalConnect
0
Reports and Analytics
0
After Call Work
1
After Call Work (ACW): Masterguide
Last called
0
Holiday Routing
0
Power Dialer
3
What is Power Dialer and How to use Power Dialer?
How to download logs of the calls made through an auto dialer?
What is Parallel Dialer? How to use it?
IP whitelisting
1
What is IP Whitelisting?
App Blocking
1
What is the Access Module in CallHippo?
Smart Switch
0
Sticky Agent
1
Sticky Agent feature: Materguide
Call Scribe
1
What is Call Scribe, the costs associated and where can I access the call scribe?
Call Script
0
Call Whisper
1
What is Call Whisper?
Phone Numbers
Virtual Phone numbers
0
Number Portability
0
Intelligent Analytics
Power dialer
0
Call Report
1
What is Call Report?
CallHippo App
CallHippo Android App
0
CallHippo IOS App
0
CallHippo Desktop App
0