CallHippo

General

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FAQ 225

• What is CallHippo? Who we are and what we do?
• What is a Call Status Report?
• What is the difference between call transfer and call forwarding?
• How can I check if the number is valid in the Pipedrive?
• How to cancel your CallHippo account?

See all 225 articles

Getting Started 3

• How to upload the address proof after I bought the number?
• How to buy a number?
• Number allocations: Masterguide

Plans & Pricing 2

• Calling charges: Incoming and outgoing
• How to update the billing address?

Integrations 89

• How to integrate CallHippo with a Custom Webhook?
• How to configure my Groove integration with Callhippo?
• How to configure my Zoho CRM Integration?
• How to integrate CallHippo with Zendesk?
• How to integrate CallHippo with Freshdesk?

See all 89 articles

Partner Program 0

Telephony Features

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Call Transfer Features 0

Call Conference 0

Call Forwarding 1

• Show CallHippo number in incoming forwarded calls

Call Recording 1

• What is Compliance Call Recording?

Voicemail 0

Call Reminder 0

Media Matrics 0

Others 1

• What are the charges for Call tracking insights?

Number Masking 0

Call Tracking 1

• What is Call Tracking and How does it work?

Business Phone Features

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Call queuing 1

• Call Queue: Overview, Setup, and Pricing

Call Barging 0

IVR (Interactive Voice Response) 1

• Interactive Voice Response (IVR): Masterguide

Call Planner 0

GlobalConnect 0

Reports and Analytics 0

After Call Work 1

• After Call Work (ACW): Masterguide

Last called 0

Holiday Routing 0

Power Dialer 3

• What is Power Dialer and How to use Power Dialer?
• How to download logs of the calls made through an auto dialer?
• What is Parallel Dialer? How to use it?

IP whitelisting 1

• What is IP Whitelisting?

App Blocking 1

• What is the Access Module in CallHippo?

Smart Switch 0

Sticky Agent 1

• Sticky Agent feature: Materguide

Call Scribe 1

• What is Call Scribe, the costs associated and where can I access the call scribe?

Call Script 0

Call Whisper 1

• What is Call Whisper?

Phone Numbers

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Virtual Phone numbers 0

Number Portability 0

Intelligent Analytics

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Power dialer 0

Call Report 1

• What is Call Report?

CallHippo App

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CallHippo Android App 0

CallHippo IOS App 0

CallHippo Desktop App 0