Voicemail transcription is a feature that converts the audio of voicemail messages into text, allowing you to read the content of your voicemails rather than listen to them. This can be particularly useful for quickly scanning messages and identifying important information without having to listen to each voicemail.
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Click on "Number and DID" on the left-hand side panel.
Step 3: In the dropdown, choose "Numbers".
Step 4: Click on the gear icon next to the phone number where you want to enable Voicemail Transcription.
Step 5: In the “Numbers” section, locate the Voicemail option. Within this section, find the Voicemail Transcription sub-option. Toggle the button to the right to enable it.
Note:- Additional Voicemail Transcription charges of $0.1/min will be applicable.
I hope this helps. If you have any questions, feel free to contact CallHippo support at [email protected].