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Telephony Features
Call Transfer Features
8
I am not able to perform call transfer, what could be the possible reasons?
What are the charges for Call Transfer?
How can users enable the call transfer feature?
What are different types of call transfer?
How can I internally call our agents from the dialer?
See all 8 articles
Call Conference
7
What are the charges for Call Conferencing?
How to use Call Conferencing?
How can users enable the call conferencing feature?
I am not able to use the call conferencing feature, what could be the possible reasons?
How do I disconnect from the Call Conferencing?
See all 7 articles
Call Forwarding
9
How to enable Call Forwarding?
What is call forwarding and what are the charges associated?
How to enable smart call forwarding?
What is smart call forwarding?
How will Call forwarding work when I’m on the dialer or on the app?
See all 9 articles
Call Recording
7
How Call Recording Works?
How to disable call recordings?
How to check that whether call recording was paused during the call or not?
How admin can allocate rights to listen to call recordings?
What is Compliance Call Recording?
See all 7 articles
Voicemail
11
What is Voicemail Transcription and How to Activate it?
How to enable voicemail on your CallHippo number?
How to set an After Work Hours message?
How can I play the voicemail in a mobile application?
What is voicemail and how does it work?
See all 11 articles
Call Reminder
2
What is Call Reminder?
How can I re-schedule a call?
Media Matrics
1
What is Media Matrics?
Others
7
How to block unwanted Incoming Calls?
How to setup Welcome message?
How can I check incoming/outgoing SMS?
What are the charges for Call tracking insights?
How to upload Welcome message music?
See all 7 articles
Number Masking
3
What is Number masking?
How can I enable number masking?
Why is number masking important?
Call Tracking
2
How to activate Call tracking Insight add-ons feature?
What is Call Tracking and How does it work?
