A Call Reminder is a feature that allows users to schedule alerts for upcoming calls or follow-ups, ensuring timely and organized communication with clients or colleagues, such functionality is commonly included in comprehensive call management systems to enhance productivity and customer engagement.

How to Set Up a Call Reminder in CallHippo:

Method 1:

Step 1: Go to the Dialer.

Step 2: Click on the Menu button in the top left corner. Now click on “All calls/Inbox”.

Step 3: Click on the arrow icon of your preferred call logs/number on which you would like to set the reminder.

Step 4: Click on the Reminder icon and set the reminder.

Set the time as to when you’d like to call that contact from the pop-up box. This call will be visible in the Scheduled Calls section of the Call Reminder in the dialer

Question

What is the purpose of the Call Reminder feature in CallHippo?

  • The Call Reminder feature helps agents schedule follow-ups and ensures timely communication with clients, thereby enhancing customer service.

How can I activate the Call Reminder feature?

  • After logging into your CallHippo account, navigate to the desired call, select the reminder option, set the preferred date and time, and save it.

What should I do if the Call Reminder feature is not functioning correctly?

    If you encounter issues with the Call Reminder feature, consider the following steps:

  • Check for Updates: Ensure that your CallHippo application is updated to the latest version.

  • Review Settings: Verify that notifications are enabled and properly configured.

  • Contact Support: If problems persist, reach out to CallHippo's customer support at [email protected]

  • Where can I see scheduled calls?


  • You can see the call schedule on the dialer and dashboard.


  • How can I re-schedule a call?

    • Simply go to the call logs and select the number on which you want to set the reminder.