The following are the steps to perform in CallHippo for Shopify Integration:

Shopify Login:

Step 1: Log in to your Shopify Account.

Step 2: Enter the email and password credentials to login your shopify account. 


Step 3: Go to the Apps and then click on App and sales channel settings. 


Step 4: Next click on the Develop apps button. 

Step 5: Next select the App if it has already been created. Else click on Create an app in order to create an app. Else skip to Step 7. 



Step 6: Now give a name to an app and again create on create app and an app will be created successfully. 


Step 7: Now one needs to Install the App. Make sure that in order to install any App, one needs to configure Admin API scopes or Review configuration. 

Step 8: Select all the necessary scopes and click on save button.

Step 9: Now Install the app. 

Step 10: Go to the settings >Development > App Development > API credentials. And copy the Admin API Access Token and store name.

[Note: You can also modify your Admin API Access Token, under configuration.]


Login to CallHippo

Step 1 - Log in to your CallHippo account.

Step 2 - Go to the left sidebar menu of your dashboard and click on Integrations.

Step 3 - Select Shopify and click on Connect.


 

Step 4 - A pop-up will appear, where you need to enter your Admin API Access Token and Shopify store name.



Step 5 - After entering credentials, click on the Connect Now button and you will be redirected to the Callhippo integration page.


Step 6 - If a call has been made on the Shopify contact from the Callhippo dialer then the call activity should be reflected in the particular contact.

Shopify Dashboard -> Customers -> Click on the customer’s contact -> Notes.

[Note: On Click-to-call/SMS, the contact will be synced with the CallHippo contacts.]


Step 7 - Similarly, If an SMS has been sent/received on the Shopify contact from the Callhippo dialer then the SMS activity should be reflected in the particular contact.

Shopify Dashboard -> Customers -> Click on the customer’s contact -> Note.




Step 8- Call through the click-to-call extension:

Shopify Dashboard -> Customers -> Click on the customer’s contact.








Enable Click to Call: 

Install the CallHippo Click-to-Call Chrome extension from the below link:

https://chrome.google.com/webstore/detail/callhippo-virtual-phone-s/gbiddodjfedcfaomleolekbgkidagkci