The Following are the steps to perform in CallHippo for Shopify Integration:

Step 1 - Log in to your CallHippo account.

Step 2 - Go to the left sidebar menu of your dashboard and click on Integrations.

Step 3 - Select Shopify and click on Connect.

Step 4 -  You will be redirected to the setup page. Now click on Connect your Shopify button.


Step 5 -  Enter your Shopify Store name and API key from the Shopify account.


Step 6- From Shopify account, after creating the App, copy the API key and past it in the Callhippo integration.



Step 7 -  Enter your Shopify username and password and click on the Login button.

Step 8 - Your Shopify account is connected now. Click on Next button to complete the integration.

Note:- There is a limitation for note(For call activity) in shopify ,so you must delete note in shopify after 5000 characters are reached in note.

Step 9 - Contacts created in the Shopify account should get synced with the Callhippo account.

Step 10 - If a call has been made on the Shopify contact from the Callhippo dialer then the call activity should be reflected in the particular contact.

Shopify Dashboard -> Customers -> Click on the customer’s contact -> Notes

Step 11 - Similarly, If a SMS has sent/received  on the Shopify contact from the Callhippo dialer then the SMS activity should be reflected in the particular contact.

Shopify Dashboard -> Customers -> Click on the customer’s contact -> Notes




Step 12 - Call through the click to call extension:

Shopify Dashboard -> Customers -> Click on the customer’s contact.








Enable Click to Call: 

Install the CallHippo Click-to-Call Chrome extension from the below link:

https://chrome.google.com/webstore/detail/callhippo-virtual-phone-s/gbiddodjfedcfaomleolekbgkidagkci