CallHippo

FAQ 330

• What is CallHippo? Who we are and what we do?
• What are the Network & Audio requirements for CallHippo?
• How to allow Google Chrome to use your microphone?
• Why is there Echo for some calls?
• Making and receiving calls

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Getting Started 4

• How to upload the address proof after I bought the number?
• How can I check the status of my Number activation process?
• What is the suitable browser for the CallHippo Web Dialer?
• CallHippo Whatsapp Business

Plans & Pricing 15

• What are the inbound/outbound calling charges?
• What Are Different Plans Which I Can Opt For CallHippo?
• How long is the contract?
• Do CallHippo make any refund in case the address proof is invalid or on address verification failure ?
• How to add Calling Credit from Dashboard?

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How CallHippo Works 9

• How to buy a number?
• How to add a user?
• How to make calls from the browser?
• Setting up your browser to work with CallHippo
• I am not able to sign up using my email address?

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CallHippo On GDPR 1

• CallHippo on GDPR

Click to Call 1

• Installing the CallHippo Click-to-Call chrome extension

Integrations 50

• How to integrate CallHippo with a Custom Webhook?
• How to configure my Groove integration with Callhippo?
• How to configure my Zoho CRM Plus Integration?
• How to integrate CallHippo with Zendesk?
• How to integrate CallHippo with Freshdesk?

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Dynamic Number Insertion (DNI) 16

• Is there a separate cost for DNI feature?
• Do i need any minimum numbers to use this features?
• Do i need a developer to use this feature for my website?
• Even after following the steps, DNI does not work for my website?
• Can i setup DNI for a single number?

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Stand Alone Dialer 5

• What is CallHippo’s Standalone Dialer?
• How do I access the Standalone Dialer?
• How is the Standalone Dialer going to benefit me?
• The CallHippo Dialer page is black/ The Dialer is not loading properly.
• The dialer page is blank. How do I fix this?

Partner Program 7

• Who can become a CallHippo Reseller?
• I am interested in the reseller program. How can I sign up as a Reseller?
• Is an agreement required to become a CallHippo Reseller?
• Does CallHippo reseller levy a membership charge on its partners?
• I want to refer customers but don’t wish to sign up for the reseller partner program?

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Troubleshooting 7

• How to disable SIP ALG in netgear router?
• Not able to call from office internet?
• How to clear Cache and Cookies in Chrome?
• I am not able to make or receive calls from my iOS application. What are the troubleshooting steps?
• How can I log me out from all the mobile devices at once?

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