Before you start integration please collect below required credentials. 


  1. Your Magento website URL
  2. Consumer Key
  3. Consumer Secret
  4. Access Token
  5. Access Token Secret


To find these keys: log in to your admin panel Go to the System -> Integration -> Add integration


       I. On the new Integration form, enter the integration name. And your admin password, then got to the API tab.








        II. From the API tab select the Resource Access to custom and resources as per given screenshot. If you face difficulties in resource selection then select All. And click on Save button.






       III. Your integration will be shows in list. Now click the activate link given to the created integration.






       IV. Now confirm the resource permissions and click on Allow button, in next screen you will be redirect to below screen where you can found all the required API keys. You can create a note for the same.





Now let’s start the integration with CallHippo.


  1. Log in to your CallHippo account.
  2. Go to the left sidebar menu of your dashboard and click on Integrations.
  3. Select Magento and click on Integrate.





       4. You will be redirect the setup page. Now click on Connect your Magento button.






       5. Enter your Magento website URL and other credentials collected from the Magento admin panel, and click on Save button and wait until you redirect back to CallHippo.






        6. You can see your Magento integration is successfully integrated with CallHippo.


Your Magento customers will be automatically synced to the CallHippo withing a few minutes. Then you can search and call your Magento customers from the Callhippo dialer and get all the call logs activity to that customers active orders.





Important Notes:- 


  1. Call/SMS activity will be sent to customer's all active orders. If order status is Complete, Closed or Canceled you won’t get any call/SMS activity for that order.
  2. New Order/Customer will sync in every 1 hour.

Updated Order/Customer will sync in every 4 hours.



Enable Click to Call: 

Install the CallHippo Click-to-Call Chrome extension from the below link:

https://chrome.google.com/webstore/detail/callhippo-virtual-phone-s/gbiddodjfedcfaomleolekbgkidagkci