The "Show CallHippo Number in Incoming Forwarded Calls" feature is designed to help users easily identify calls originating from their CallHippo virtual numbers.
When enabled, incoming forwarded calls display the user's CallHippo number on their Mobile device, rather than the original caller's number. This lets users immediately recognize that the call is being routed through their CallHippo system.
The usefulness of the Feature:
Improved Call Management: By displaying the CallHippo number, users can distinguish between personal calls and business-related calls forwarded through CallHippo. This differentiation enables more organized and efficient handling of incoming communications.
Enhanced Professionalism: Knowing that a call is business-related allows users to prepare and respond appropriately, maintaining a professional demeanor during interactions.
Privacy Protection: Displaying the CallHippo number instead of the caller's original number helps protect the privacy of the caller, which can be crucial in certain business scenarios.
Use Cases in Modern Technology:
Remote Work Environments: With the rise of remote work, professionals often use virtual phone systems like CallHippo to manage business calls. This feature ensures they can identify and prioritize work-related calls, even when using personal devices.
Customer Support Centers: Support agents can quickly recognize incoming customer calls routed through CallHippo, allowing them to access necessary information and provide timely assistance.
Sales Teams: Sales representatives can identify leads or client calls forwarded via CallHippo, enabling them to tailor their communication strategies effectively.
Setting Up the Feature:
To enable the "Show CallHippo Number in Incoming Forwarded Calls" feature:
Log in to your CallHippo account.
Navigate to the "Numbers & DID" tab, under which you can select Numbers.
Click on the gear icon next to the desired number to access settings.
Toggle on to the right-hand side the "Show CallHippo Number in Incoming Forwarded Calls" option under the other setting of the Number section.
FAQ:
1. How does the "Show CallHippo Number in Incoming Forwarded Calls" feature work?
Answer: This feature ensures that when a call is forwarded through your CallHippo virtual number, the incoming call display shows your CallHippo number instead of the original caller's number. This helps you recognize that the call is business-related and routed via your CallHippo system.
2. Why would I want to display my CallHippo number instead of the caller's original number?The
Answer: Displaying your CallHippo number allows you to immediately identify that the incoming call is business-related.
3. Will enabling this feature affect the caller's experience?
Answer: No, enabling this feature does not impact the caller's experience.
4. Are there additional costs associated with using this feature?
Answer: Typically, there are no extra charges for enabling this feature.
5. Can I customize which forwarded calls display the CallHippo number?
Answer: Unfortunately, No