Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard


Step 2: Click on “Users & Performance” followed by  "Users" tab located on the left side panel.



Step 3: On the right-hand side, click on the gear icon for the respective users for whom Call Forwarding needs to be disabled.


Step 4: Next, proceed to "Forward-to-device." Toggle it to the left to disable/turn off call forwarding. 


Hope this is helpful!

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