By default this feature will be turned off, so every user will have access to listen to call recordings. If the admin wants to allocate rights to only specific users then the admin can use this feature.
Log in to your CallHippo Account.
Go to the Settings section.
Now go to the Call Recording Rights section and enable the toggle of Call Recording Rights as shown below.
After enabling the toggle a drop-down box will appear, select the sub-users to whom you want to allocate the call recording rights.