Setting up Klaus app account
Step 1- Log in to your Klaus app account.
Step 2- First go to settings and then go to Connections.
Step 3- Click on Add connection button.
Step 4- Select “Custom Integration” on “Your help desk” and give the name of your connection and then click on Add.
Step 5- It will redirect to a page where you can see all your connections click on the settings button which is on the right side.
Step 6- Copy the Token and click on Cancel. That’s it!
Step 7- Now go to the dashboard and at the url bar copy the work space ID.
(For example kribbles.klausapp.com/dahsboard?workspaceid=65432) copy the 65432 number)
Step to follow in your CallHippo account
Step 1- Log in to your CallHippo account.
Step 2- Go to the left sidebar menu of your dashboard and click on Integrations.
Step 3- Select Klaus and click on +Connect.
Step 4- Enter your API token, Workspace ID, Account ID. then click on the Connect Now button.
Step 5- Once you click on the Connect button it will validate credentials. And connect to the Klaus app. That’s all, you have successfully integrated Klaus with CallHippo.
Features of Klaus + CallHippo integration
1. Call and sms activity: Upon every call/SMS done through CallHippo dialer. Our system will automatically create a Conversation with call/SMS activity in your Klaus.