Setting up Klaus app account 

Step 1- Log in to your Klaus app account.

Step 2- First go to settings  and then go to Connections.

 

 

 

Step 3-  Click on Add connection button.

 

 

 

 

Step 4- Select “Custom Integration” on “Your help desk” and give the name of your connection and then click on Add.

 


Step 5- It will redirect to a page where you can see all your connections click on the settings button which is on the right side.


Step 6- Copy the Token and click on Cancel. That’s it!



Step 7- Now go to the dashboard and at the url bar copy the work space ID. 

(For example kribbles.klausapp.com/dahsboard?workspaceid=65432) copy the 65432 number)

 

 

 

 

Step to follow in your CallHippo account

Step 1- Log in to your CallHippo account.

Step 2- Go to the left sidebar menu of your dashboard and click on Integrations.

Step 3- Select Klaus and click on +Connect.

 

Step 4- Enter your API tokenWorkspace IDAccount ID. then click on the Connect Now  button.

 

Step 5- Once you click on the Connect button it will validate credentials. And connect to the Klaus app. That’s all, you have successfully integrated Klaus with CallHippo.

 

 

Features of Klaus + CallHippo integration

1. Call and sms activity: Upon every call/SMS done through CallHippo dialer. Our system will automatically create a Conversation with call/SMS activity in your Klaus.