CallHippo offers a variety of plans designed to meet the communication needs of different businesses, from startups to large enterprises. We operate on a subscription-based model, and the pricing depends on the number of users accessing the account.
According to the sources, CallHippo primarily offers two main types of plans:
Call Center Solution. For this plan, call charges are additional and are not included in the plan's base subscription cost. This plan is described as being packed with features suitable for high-volume call centers. Features like Call Queue are available in the Silver & Platinum tiers of the Call Center Solution, while Call Transfer and Call Barging are included in the Platinum tier. Link
Office Phone System. This plan type offers country-specific bundles that include a set number of minutes. If the included minutes are used up, or if you wish to make calls to countries not covered by your plan's benefits, you can add calling credits, and per-minute charges will apply for these calls. This plan is highlighted as ideal for small and medium-sized businesses. Features like Call Transfer and Call Barging are available in the Ultimate tier of the Office Phone System. Link
Within the Office Phone System, CallHippo offers different tiers such as Starter, Professional, and Ultimate for regions like the US/Canada, UK, Australia, and globally, each with varying prices and included incoming minutes.
For more detailed information on the specific features included in each subscription plan and their pricing, you are advised to visit CallHippo's website at CallHippo Pricing. You can also find information about add-on features like Call Scribe, which can be added to any plan for an additional charge. Additionally, features like the post-call survey are available with the Enterprise plan, and Smart DID Routing is also available in the Enterprise Plan. The Pause and Resume call recording feature is part of the Platinum Plan.