Q1: How do I add a channel in ControlHippo?
A: Log in to the dashboard, go to the Channels section, find the channel you want, click "Connect" below it, then follow the connection steps shown.
Keywords: add channel controlhippo, connect channel, channels section
Q2: Where can I see all available channels to connect?
A: In the Channels section of the ControlHippo dashboard — multiple omnichannel platforms are listed there for connection.
Keywords: available channels, omnichannel platforms, channel list
Q3: How do I get step-by-step instructions for connecting a specific channel (e.g., WhatsApp)?
A: Click the "i" (info) icon next to that channel's name — it links to a dedicated article with connection steps specific to that channel.
Keywords: channel specific instructions, info icon, whatsapp connection guide
Q4: Who do I contact if I need help adding a channel?
A: [email protected]
Keywords: channel setup help, controlhippo support