General

FAQ: How to Add a Channel in ControlHippo
Q1: How do I add a channel in ControlHippo? A: Log in to the dashboard, go to the Channels section, find the channel you want, click "Connect" be...
Wed, 29 Jul, 2026 6:54 PM
How to Mark a Chat as DND (Do Not Disturb)
Q1: What does marking a chat as DND do? A: It prevents interruptions from that number by adding it to a Do-Not-Disturb list, helping agents focus without un...
Sat, 1 Aug, 2026 1:33 PM