Call queuing

What is Call Queuing?
Call queuing is a feature that manages incoming calls by placing them in a virtual line when all agents are busy. Callers are held in the queue and...
Thu, 3 Oct, 2024 12:14 PM
Do you offer Call Queueing?
Yes, CallHippo offers Call Queueing Feature.
Thu, 20 Dec, 2018 3:04 PM
I am unable to set-up call queue on my CallHippo number, what could be the possible reasons?
You are currently not subscribed to a plan that includes the call queue feature. This option is only available in the Silver & Platinum Plan...
Thu, 3 Oct, 2024 12:16 PM
What are the charges for Call Queuing?
There are no separate charges for the call queue feature, it is an in-built feature available in the Silver & Platinum Plan in the&...
Thu, 3 Oct, 2024 12:17 PM
How to use Call Queueing?
It's very simple just go the dashboard, Live Calls tab, there you can see how many callers are waiting in the queue.
Fri, 27 Dec, 2019 3:44 PM
How to set up Call Queueing?
CallHippo's Call Queue helps you manage those busy times by putting callers in a virtual line until an agent becomes available.  Here's how to set ...
Tue, 3 Sep, 2024 7:56 PM
My plan doesn't have a Call Queueing?
Change Silver plan with a Bronze plan
Fri, 27 Dec, 2019 3:48 PM
How can I enable the Call Queuing feature?
Call Queue feature is auto active in the Silver & Platinum Plan in the Call Center Solution category.  ...
Thu, 3 Oct, 2024 12:19 PM
How to set the custom time for Call Queue?
Ideally each call remains in queue for 5 minutes.  If you want to reduce/change the time as per requirement, you can follow the below steps: Step 1: Log...
Tue, 28 Jul, 2020 8:31 PM
How to turn ON the Voicemail for Call Queuing?
If the caller wants to leave the voicemail while he/she is in call queue then you can turn ON this feature and caller can leave voicemail by pressing as...
Fri, 11 Dec, 2020 12:01 PM