Call queuing
Call Queueing is a feature that keeps the incoming calls in the queue while all the other agents are busy with ongoing calls. This feature helps to redu...
Wed, 12 May, 2021 1:16 PM
Change Silver plan with a Bronze plan
Fri, 27 Dec, 2019 3:43 PM
It's very simple just go the dashboard, Live Calls tab, there you can see how many callers are waiting in the queue.
Fri, 27 Dec, 2019 3:44 PM
To set up Call Queueing option, you need to follow these steps:
Number >> Settings >> Call Queue >> Enable
Once...
Sat, 23 May, 2020 2:58 PM
Change Silver plan with a Bronze plan
Fri, 27 Dec, 2019 3:48 PM
We offer Call Queueing feature with Bronze and above plans (Silver, Platinum, and Enterprise).
Sat, 23 May, 2020 2:46 PM
Call Queueing is an auto active feature available with Silver and above plan. You just need to enable the call queue option by following these steps:
...
Fri, 27 Dec, 2019 3:52 PM
You don't have to add callers explicitly in the queue. The call will be added to the order it was received.
Fri, 27 Dec, 2019 3:55 PM