CallHippo

Call queuing is a feature that manages incoming calls by placing them in a virtual line when all agents are busy. Callers are held in the queue and...

You are currently not subscribed to a plan that includes the call queue feature. This option is only available in the Silver & Platinum Plan...

There are no separate charges for the call queue feature, it is an in-built feature available in the Silver & Platinum Plan in the&...

CallHippo's Call Queue helps you manage those busy times by putting callers in a virtual line until an agent becomes available.  Here's how to set ...

Call Queue feature is auto active in the Silver & Platinum Plan in the Call Center Solution category.  ...

Ideally each call remains in queue for 5 minutes.  If you want to reduce/change the time as per requirement, you can follow the below steps: Step 1: Log...

If the caller wants to leave the voicemail while he/she is in call queue then you can turn ON this feature and caller can leave voicemail by pressing as...

Step 1: Sign in to your account web.callhippo.com Step 2: Go to Numbers -> Number Settings → Call Queue → Enable Step 3: Once you enable, you ca...

A call queue is a virtual line, where a caller is placed into a queue when none of the agents are available to take a call. There are various advantages of ...

When the call queue is on, the caller can leave the queue by pressing # and it will be logged as “call back request” in call logs. With this feature, the ca...