Reports and Analytics

How can I download the calling report of my team in detail?
With CallHippo’s new release, we have enhanced the filter for reports to make the tasks easier for the user. You can download the report from the Cal...
Fri, 6 Sep, 2019 5:43 PM
Where can I see the notes in the web application?
You will be able to see the call notes that you're putting. Please follow the steps below: Login to web>>Activity Feed>>Recording/Not...
Thu, 31 Oct, 2019 3:51 PM
What is Availability Report?
The Availability report shows the availability rate of the agent during his/her shift hours. Target Login Hours:- If you want to add total target hours...
Wed, 5 Apr, 2023 4:46 PM