Reports and Analytics

How can I download the calling report of my team in detail?
Step 1: Log in to your CallHippo account at web.callhippo.com Step 2: Navigate to the “Report” section on the left side panel. Under that, please sele...
Tue, 9 Jul, 2024 12:48 AM
Where can I see the notes in the web application?
You will be able to see the call notes that you're putting. Please follow the steps below: Login to web>>Activity Feed>>Recording/Not...
Thu, 31 Oct, 2019 3:51 PM
What is Availability Report?
The Availability report shows the availability rate of the agent during his/her shift hours. Target Login Hours:- If you want to add total target hours...
Wed, 5 Apr, 2023 4:46 PM