Sticky Agent
The sticky agent feature allows you to connect the caller to the agent he or she last spoke to. It helps you to create a unified, seamless customer experien...
Thu, 15 Oct, 2020 1:53 PM
There are two types of settings for ‘Sticky Agent’:
You can strictly bind a ‘Sticky Agent’
You may loosely bind a ‘Sticky Agent’
To str...
Wed, 9 Sep, 2020 12:24 PM
To enable the ‘Sticky Agent’ feature, follow these simple steps:
1. Log in to your CallHippo web account (web.callhippo.com)
2. Navigate to the ...
Wed, 9 Sep, 2020 12:28 PM