Browser Compatibility:
Ensure optimal use of CallHippo by setting up your browser correctly. Google Chrome is recommended for the best experience and call quality, given its mature WebRTC support.
Steps: 1
Update Google Chrome:
Before using CallHippo, ensure you have the latest version of Google Chrome. Check for updates here.
Step: 2
Permissions Prompt:
Upon logging in to CallHippo, you'll get a prompt to grant microphone permission > Click "Allow" to grant microphone permissions.
Step: 3
Handling Blocked Permissions:
If you accidentally clicked "Block," look for (Mic) in your URL bar. This indicates a blocked microphone.
Click the Mic icon and follow these steps:
You will receive a pop-up, click on " Continue allowing https://dialer.callhippo.com" to access your microphone and then click "Done."
After making changes, refresh your browser and click "Reload." In some cases, you may get log out of CallHippo, close the browser (all windows), and reopen it.
Avoid Problematic Extensions:
Certain browser extensions can interfere with CallHippo functionalities.
Avoid using the following extensions:
Cisco WebEx
Adblock Plus
Ad Block
HTTPS Everywhere
Script Safe
Flash block
Disconnect
DoNotTrackMe
Ghostery
WebRTC Network Limiter
Removing Extensions:
If you have any of the listed extensions, remove them by following these steps:
Open the Google Chrome menu.
Select "More tools" > "Extensions."
Click "Remove" next to the extension you want to uninstall.
Confirm by clicking "Remove" in the notice.
By following these steps, you ensure your browser is configured for optimal use with CallHippo.
I hope this was helpful!