FAQ

Default solution folder, feel free to edit or delete it.

What is CallHippo? Who we are and what we do?
What is CallHippo? CallHippo is a leading cloud-based business telephony platform designed to simplify and enhance business communication globally.  ...
Tue, 3 Sep, 2024 8:28 PM
How to allow Google Chrome to use your microphone?
Having trouble getting your microphone to work with CallHippo? Don't worry, these quick steps should get you back on track in no time: 1. Check Br...
Tue, 3 Sep, 2024 8:31 PM
How To Set Up Your Browser to Work With CallHippo?
Browser: Google Chrome 1. CallHippo is compatible with all browsers. However, for the best experience and call quality, it’s important to ensure your br...
Wed, 2 Oct, 2024 4:00 PM
How can you enable editable extension ?
Need to change a user's extension number in CallHippo? Here's a simplified guide to help you out: Step 1: Log in to your CallHippo Dashboard f...
Mon, 2 Sep, 2024 7:23 PM
What is amount wise blocking?
Outgoing call blocking is a feature in which Account owners decide how much money they want to spend on calls. Once they set a limit, the system won't a...
Mon, 4 Mar, 2024 2:27 PM
What is Call status? What are different types of status possible with incoming and outgoing calls?
Call status tells you what's happening with incoming and outgoing calls. It helps you understand the actions taken during the call. For incoming c...
Mon, 4 Mar, 2024 1:59 PM
What is the difference between call transfer and call forwarding?
Call Transfer A feature that allows you to redirect an active call to another user or extension within your organization. Ensures that callers are ...
Sat, 21 Sep, 2024 2:19 PM
What is VoIP? What are the benefits of a VoIP phone?
VoIP, or Voice over Internet Protocol, is a technology that allows voice communication and multimedia sessions over the Internet. Instead of using tradition...
Mon, 4 Mar, 2024 2:29 PM
How are virtual Phone numbers different from Skype?
Skype is a great option for personal use, but when working in teams, a Virtual Phone System will help you in increasing the quality of communication with yo...
Tue, 30 Apr, 2024 2:02 AM
Which Countries' Numbers Do You Offer?
We offer phone numbers from more than 150 countries, with the option for call and SMS capabilities. You can choose from local, mobile, or toll-free numbe...
Wed, 2 Oct, 2024 4:12 PM