FAQ
Default solution folder, feel free to edit or delete it.
What is a Call Status Report?
With Call Status Report, you will now be able to view the status of all the calls, including the total calls made, right on ...
Thu, 3 Jul, 2025 6:03 PM
When managing calls, it’s important to understand how calls are handled. CallHippo offers both Call Transfer and Call Forwarding, but they serve different p...
Mon, 29 Dec, 2025 2:46 PM
How to Check Number Validity in Pipedrive CRM
Log in to your Pipedrive CRM account.
Navigate to the Contacts&am...
Wed, 26 Mar, 2025 1:08 PM
We’re sorry to see you go! If you're facing any issues or concerns, we recommend reaching out to our support team ([email protected])— we’re here to...
Sat, 27 Dec, 2025 1:08 AM
When you're assigned multiple phone numbers in CallHippo, manually selecting a number for every outbound call can be repetitive, especially if you prefe...
Sat, 12 Jul, 2025 5:37 PM
How do I set custom ringing time?
What is Custom Ringing Time?
Custom Ringing Time allows you to define how long a call should ring before it is sent to...
Tue, 30 Dec, 2025 12:00 PM
Only the admin account can provide the module rights to the sub-users.
If sub-users want to see the activity feed as per the allocated num...
Tue, 2 Nov, 2021 3:09 PM
You can create teams in CallHippo to efficiently redirect incoming calls to multiple agents.
Calls can be cascaded in three different ways:&...
Wed, 26 Mar, 2025 5:10 PM
If you're new to CallHippo and looking to understand how your team is performing, CallHippo offers a range of powerful reporting tools that help you ana...
Sat, 12 Jul, 2025 7:37 PM
Changing a username in CallHippo may be necessary for various reasons, such as reflecting a legal name change, correcting typographical errors, or aligning ...
Fri, 28 Mar, 2025 1:06 AM