Need to change a user's extension number in CallHippo? Here's a simplified guide to help you out:
Step 1: Log in to your CallHippo Dashboard from here: https://web.callhippo.com/dashboard
Step 2: On the left side of your screen, you'll see the main menu options. Look for "Users & Performance" and click on it. A dropdown menu will appear.
Step 3: From the dropdown menu under "Users & Performance," choose the "Users" option. This will display a list of all your CallHippo users.
Step 4: Find the user whose extension you want to change in the list.
Click on the blue gear icon next to their name. This will open their user settings.
Step 5: Within the user settings, look for the "User Details" section. Here, you'll find the option for the user's extension. It might be labeled as "Extension" or "Ext."
Step 6: Click on the blue gear icon next to the extension field. This allows you to edit the number. Enter the new extension number you want to assign to the user.
Once you've finished editing, be sure to click the "Save" button to confirm your changes and implement the new extension.
That's it! The user's extension should now be updated with the new number you assigned.
I hope this helps. If you still face any queries, please feel free to contact us at [email protected]