Calling charges apply only in the following situations:

  • When you make or receive calls to/from countries not included in your plan benefits.

  • When you’ve exhausted all your free calling minutes for the current billing cycle, and continue to make calls.

In such cases, you’ll need to add calling credits to your account. These credits are used based on your call activity and are deducted according to per-minute calling rates.

For detailed, country-specific rates, please refer to the links below:


Basic queries related to calling charges:

Q: When do calling charges apply to my account?
A: Calling charges apply if:

  • You make or receive calls to or from countries not included in your plan benefits.

  • You’ve used up all your free calling minutes for the current billing cycle, and you continue making calls.

  • You are trying to make calls to premium prefixes.

Q: What happens if I run out of my free calling minutes?
A: Once your free minutes are used up, any additional calls will incur pay-per-minute charges based on the destination. You’ll need to have calling credits in your account to continue making calls.

Q: Will I be charged for all incoming calls?
A: No. You’re not charged for all incoming calls. However, you will be charged if:
The call is to a toll-free number (these have separate charges),
The call is from a country not covered in your plan, or
You’ve used up all your free incoming minutes.

Q: Is there a way to estimate the cost of a specific call before I make it?
A: Yes, you can refer to the per-minute rate tables for the country you wish to call to estimate the charge before placing the call.


We hope this information was helpful to you.

For any more queries, you can contact support via live chat or email at [email protected].