Plans & Pricing

Inbound and Outbound Calling Charges
Understanding Inbound and Outbound Calls with CallHippo Inbound Calls: These are the calls you receive on your CallHippo number. Customers dial your virtu...
Tue, 25 Mar, 2025 10:52 PM
How can I update my billing address?
Introduction: Updating your billing information ensures accurate invoices and uninterrupted service. When updating your billing address, include the correct...
Tue, 25 Mar, 2025 10:55 PM
Do CallHippo make any refund in case the address proof is invalid or on address verification failure ?
Customers are notified of the documents required during the number purchase process. The system prompts customers to upload address proof immediately aft...
Mon, 15 Jul, 2024 1:55 PM
How to add calling credit from the dashboard?
Here's how to easily add calling credit directly from your CallHippo dashboard: Step 1: Log in to your CallHippo Dashboard h...
Wed, 2 Oct, 2024 4:04 PM
What is the cost of the number?
We offer a number of 190+ countries. Please refer to https://callhippo.com/global-number-charges If your country is not mentio...
Tue, 3 Dec, 2019 6:42 PM
How to enable auto-recharge?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and cli...
Tue, 18 Feb, 2025 7:24 PM
How can I change my payment method?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the “P...
Sat, 1 Jun, 2024 9:06 PM
What are the charges for Internal Calling?
There are no charges for internal calling. When two agents from the same account call each other, there would be no charge.
Thu, 31 Oct, 2019 3:54 PM
What is seat concept?
The seat concept is related to users. It shows how many available seats you have in your account.  You will be charged based on the number of seats instead ...
Tue, 27 Apr, 2021 7:04 AM
What is the Seat Concept, and How Can I Adjust the Number of Seats?
Seats purchased indicate that the customer has reserved a specific number of seats and have paid the corresponding amount. For instance, if a customer wishe...
Thu, 27 Mar, 2025 10:56 PM