Plans & Pricing

What are the inbound/outbound calling charges?
What Are Inbound and Outbound Calls? Inbound Calls: These are the calls you receive through your CallHippo number. Customers or clients dial your virtua...
Tue, 3 Dec, 2024 4:06 PM
How can I update my billing information?
Below mentioned steps to update the billing information: Login to your account (web.callhippo.com) Go to Settings > Billing & Cards > Upda...
Tue, 9 Jul, 2024 12:52 AM
Do CallHippo make any refund in case the address proof is invalid or on address verification failure ?
Customers are notified of the documents required during the number purchase process. The system prompts customers to upload address proof immediately aft...
Mon, 15 Jul, 2024 1:55 PM
How to add calling credit from the dashboard?
Here's how to easily add calling credit directly from your CallHippo dashboard: Step 1: Log in to your CallHippo Dashboard h...
Wed, 2 Oct, 2024 4:04 PM
What is the cost of the number?
We offer a number of 190+ countries. Please refer to https://callhippo.com/global-number-charges If your country is not mentio...
Tue, 3 Dec, 2019 6:42 PM
How can I change my payment method?
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard Step 2: Navigate to the top right-hand side of the page and click on the “P...
Sat, 1 Jun, 2024 9:06 PM
What are the charges for Internal Calling?
There are no charges for internal calling. When two agents from the same account call each other, there would be no charge.
Thu, 31 Oct, 2019 3:54 PM
What is seat concept?
The seat concept is related to users. It shows how many available seats you have in your account.  You will be charged based on the number of seats instead ...
Tue, 27 Apr, 2021 7:04 AM
How can I change the number of seats?
Seats purchased indicate that the customer has reserved a specific number of seats and have paid the corresponding amount. For instance, if a customer wishe...
Wed, 22 May, 2024 11:27 PM
What are Seats Purchased in the Purchase Plan pop-up?
Seats purchased means that the users have booked x number of seats and paid the amount for them. For example: If users want to make 5  sub-users for the Cal...
Mon, 6 Sep, 2021 3:31 PM