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Customers are notified of the documents required during the number purchase process. The system prompts customers to upload address proof immediately after the number is bought, and an automated email is sent regarding the submission of the address verification documents. Additionally, customers can contact CallHippo support to inquire about address restrictions before purchasing a number.
- Given that ample information about the restrictions and documents requirement associated with a number at the time of purchase, customer’s don’t get refunds if the documents fail verification.
Do CallHippo make any refund in case the address proof is invalid or on address verification failure ?
Modified on: Mon, 15 Jul, 2024 1:55 PM
Yes No
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