Making calls with CallHippo should be a breeze! To ensure your calls are smooth and sound fantastic, here's a breakdown of what your network needs:
Bandwidth Basics:
Minimum for Each User: Aim for at least 16kbps of bandwidth per person using CallHippo. This ensures clear, uninterrupted conversations without choppiness.
Network Stability is Key:
Wired Over Wireless: Whenever possible, use a wired Ethernet connection instead of Wi-Fi. Ethernet provides a more stable connection, meaning fewer dropped packets (bits of data) that can cause one-way audio or distorted sound.
Keep Your Network Flowing Freely:
Minimize Network Strain: Reduce the number of devices using the same network CallHippo uses. This includes things like streaming videos, downloading large files, or having too many devices connected at once. Less congestion means smoother calls!
The Power of Speed:
High-Speed Connection: A high-bandwidth internet connection is crucial. This helps avoid delays (latency) in processing audio and data transfer.
Fine-Tuning Your Network (Optional):
Quality of Service (QoS): If you're still experiencing sound issues, consider configuring your router with QoS rules. This prioritizes data packets for voice calls (UDP) for better audio quality. Check CallHippo's support page for specific instructions on setting up QoS for VoIP.
Microphone Matters:
Test Your Mic: Before placing a call, always test your microphone. You can use a 3.5mm headset or a Bluetooth headset for optimal compatibility and sound quality (compatibility may vary depending on your device and browser).
By following these tips, you can ensure your CallHippo experience is crystal clear and your voice calls are always top-notch.
Still have questions? The CallHippo support team is here to help! Reach out to them at [email protected].