Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Navigate to the top right-hand side of the page and click on the profile section.
Step 3: Select the "Plan and Billing" option, following the provided screenshot for reference.
Step 4: In the "Plan and Billing" section, click on the option "Plan." This will display the details of your current plan and give you the option to select any plan you want to upgrade to.
Step 5: Similarly, you can downgrade to any plan you want following the same steps.
FAQs:
1. Will I be charged immediately when I upgrade my plan?
A: Yes, upgrading your plan will charge the payment method on file immediately. If you switch from a lower plan to a higher one, you’ll be charged the prorated difference based on the remaining billing cycle.
2. Can I upgrade my plan at any time?
A: Yes, you can upgrade your plan at any time from the CallHippo dashboard under the Plan and Billing section. The changes will take effect immediately after successful payment.
3. What happens to my current subscription if I upgrade?
A: When you upgrade:
Your current subscription amount is adjusted based on the new plan.
Any unused portion of your current plan is prorated and applied to the new plan.
Additional features included in the new plan become available immediately.
4. Can I downgrade my plan after upgrading?
A: While you can upgrade anytime once under the same billing cycle the same is applicable to downgrade plans.
5. How do I check if my plan has been successfully upgraded?
A: You can simply check the details from your profile section under Plan and Billing section by going to Plan.