Can we set the After Call Work time limit for each agent? : CallHippo

Can we set the After Call Work time limit for each agent?

Modified on: Thu, 31 Oct, 2019 4:56 PM

Yes, you can.

Below are the steps to set up the After Call Work time limit:

Users>>Settings>>After Call Work>>Edit>>Enter the time in Min>>Save

Please follow the above steps for each agent. You can set up a different time for each agent. As soon as the call ends, the counter will start as per the set limit.

Note: The user will not get any calls till the time.

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Can we set the After Call Work time limit for each agent?

Modified on: Thu, 31 Oct, 2019 4:56 PM

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