To perform a hard reload, users can use keyboard shortcuts or browser options. For Windows users, pressing Ctrl+R, Ctrl+Shift+R, or Ctrl+F5 achieves this. For MacBook users, pressing "control" on the keyboard and clicking on the touchpad achieves the same result.


Here are the steps to hard reload the CallHippo Web Dialer:


Step 1: Open your CallHippo Web Dialer:- https://phone2.callhippo.com/dial


Step 2: For Windows users: Right-click anywhere on your Web Dialer screen. 
For 
MacBook users: Press "control" on your keyboard and click on the touchpad.


Step 3: From the dropdown menu, select the "Inspect" option to open the developer tools.



Step 4: Once you click on the Inspect button below screen will appear and you need to select “Console”.


Step 5: Click on the symbol being pointed to by the arrow to access the "Clear console" option.



Step 6: Now the dialer web page has been completely reloaded.


We hope this was helpful!

For any queries, please contact us at support@callhippo.com