Why people choose CallHippo over Vonage
24/7 Customer support with CallHippo across all plans. Vonage has very poor customer support and onboarding experience.
Onboarding and setup within 30 minutes with Callhippo. Vonage is not plug-n-play.
Vonage doesn’t make custom plans - rigid pricing. CallHippo has no hidden pricing.
Vongae has a termination fee in their clause. You get locked in. Callhippo is pay as you go.
Call quality Issues - Unreliable vs CallHippo switch, call quality gets better by 40%
Vonage has Frequent Outages. We are hosted on Amazon’s AWS and use the 2 of the best carriers in the world
Their Dashboard is complicated and not configurable. CallHippo gives you custom reports and a data driven dashboard right when you log in.
Vonage doesn’t have the functionality to set custom hours.
CallHippo is a cloud based business telephony solution that lets you make and receive calls from and to your prospects and customers globally.It can be set up for calling within 3 minutes. It’s data driven insights will help you boost productivity, revenue and CSAT score.
Vonage is a cloud-based business phone system that empowers companies to leverage the benefits of the latest telecommunication service with no additional infrastructure costs. It helps businesses connect with their global clients cost-effectively. Thus, Vonage serves a better alternative to traditional phone systems.
Why is CallHippo a better Vonage Alternative?
With CallHippo you can set up your account within 3 minutes. You can get 50+ countries virtual numbers like Local, Mobile and toll free as per your requirement to set up your business. It comes up with various features like power dialler, global connect, call recording, voicemail and SMS in email, etc. also it’s Dashboard, Mobile app and Web App are user friendly and easy to use. You can assign the same number to multiple users though it is cost effective.
If you are looking forward to utilizing business phone system features to enhance customer service and boost your team’s productivity, Vonage might lack in meeting your needs. Though it boasts several advanced features, it stays behind when compared to other Vonage alternatives available on the market. One such alternative that you can make the most of is CallHippo.
● CallHippo helps businesses build a local presence.
● 24*7 Live Chat Support for customer satisfaction.
CallHippo comes up with an advance features
1- Power Dialer : It helps the callers to quickly compile a list of numbers and call through them all in just a few clicks. It basically automates the manual number dialing process by automatically dialing the numbers one by one from the list of contacts, ultimately increasing productivity on outbound calls.
2-GlobalConnect : At times, it happens that your representatives end up calling your global clients at the wrong time. This not only hampers your brand image but also you may lose important clients. But with GlobalConnect, you can be assured of calling your international client at the right time.
CallHippo empowers your team with a feature named GlobalConnect, which helps them determine the client’s time zone in the fraction of a second. All you need to do is move your cursor over the number you want to call, and GlobalConnect pops a message with the number’s validity (whether valid or invalid) and its time zone (day, date, and time). Hence, you can never connect with a client at the wrong time.
This isn’t it. There are yet a lot more features that you can leverage with CallHippo. So, if you are looking for a Vonage substitute, CallHippo can be your best bet!
3. After call work : When you deal with multiple clients in a day, there are chances that you might miss to update some information in your CRM or revert to a customer’s query on time. Missing to enter crucial data or not replying to a client on the promised time may cost a business.
To curb this, CallHippo came with After Call Work. It refers to a task after the support agent requires doing after each conversation. As soon as the agent ends conversation with a customer overcall, a window pops up on the screen, wherein the agent can note down important points as discussed on the call, write the information he/she requires to update in the CRM or HelpDesk, and also mention a reminder note if he/she needs to send an email to the caller.
4. Everyone deserves good support :We provide premium support to all our customers. We don’t discriminate on the plan you have purchased.Our support team is there to help you 24/7.
We understand how calling is an important part of your business and we will make sure we are to support you at all times.