Notes

  • Who Can Integrate: Any CallHippo user with Owner/Admin access.
  • Permissions/Rights Needed: Admin permissions are required on both CallHippo and Airtable accounts.
  • Time to Sync Data: Data synchronization is real-time for activities once the integration is set up.
  • Pre-requisites: Ensure you have an existing workspace in Airtable.


Modules Included in the Integration

  • Sales CRM -> Contacts

(Note: Callhippo activities are only passed in "Sales CRM" app only)


Steps to follow while integrating Airtable with CallHippo


Step - 1. Access your CallHippo account and Go to the Integrations tab.




Step - 2. Connect Airtable: Search for Airtable in the integrations list.



Step - 3. Click on the Connect button. A pop-up will appear. Click on the Connect Now button.



Step - 5. You will be redirected to the Airtable login page. Enter your credentials and log in.



Step - 6. First add base and then Grant access to your Airtable workspace by clicking on the Grant Access button.


 For adding base there are 3 options.

   1. All workspaces of current and future.

   2. All current and future bases of any workspace.

   3. Directly select from the created bases.



Step - 7. After granting access, you will be redirected back to the CallHippo integration page. The status will show as “Integrated,” confirming that Airtable is successfully integrated with CallHippo.



Step - 8. Log in to your Airtable account. Navigate to the Sales workspace where the CallHippoActivities table will be created automatically.








Activity Passed on Integration


Contacts Syncing: Contacts from your Airtable account will sync to CallHippo.


Call Activity: Call activity logs for any calls made or received from Airtable contacts will be available in the CallHippoActivities table in Airtable.

  • Call Type : Outgoing Call
  • Call To : +1563245879
  • Call From : +1123456789
  • Called By : Jane Doe
  • Call Status : Completed
  • Call Duration : 00:10
  • Call Started Time : 2024-08-13T12:02:37+00:00


SMS Activity: SMS activity logs for any SMS sent or received from Airtable contacts will also be recorded in the CallHippoActivities table in Airtable.

  • SMS send from : +12536457898
  • SMS sent to : +1123456789
  • SMS Send by : Jay Kumar
  • Content : Hello, How are you doing ?



Click-to-Call/SMS: 

Initiate calls directly from Airtable by clicking on the Click-to-Call icon. Calls will be made through the CallHippo Dialer.


Install the extension from the Chrome Web Store: [CallHippo Virtual Phone System]: Click here

FAQ of Click to Call Extension: Click here