To modify or delete a contact from the CallHippo dialer using the latest user interface, follow these steps:

Step 1: Log In to Your CallHippo Account:
Access the CallHippo dialer and enter your credentials to log in.

Step 2: Navigate to the Contacts Section:
On the dialer, locate and click on the "Contacts" tab in the left-hand menu by clicking on the three horizontal lines to view your saved contacts.



Step 3: Search for the Contact:
Use the search bar at the top of the Contacts page to find the specific contact you wish to delete by entering their name or number.



Step 4: Select and Delete Or Modify the Contact:

  • Click on the contact's name to open their details.
  • Within the contact's details, click on the "Delete" button, typically represented by a trash bin icon.



  • Confirm the deletion when prompted to remove the contact from your list.




Step 5: Click on the Edit Icon to change the Name of the contact


Once you click on the Edit icon, it will take you to another page to change the name and Phone number. Once the changes are done you can click on “Save” Button to save the changes.



Considerations Before Deleting a Contact:

  • Data Loss: Deleting a contact will remove all associated information, including call logs and notes. Ensure that you no longer need this data before proceeding.
  • Irreversibility: This action is typically irreversible. Double-check that you're deleting the correct contact to prevent accidental loss of important information.

Frequently Asked Questions:

  • Can I recover a deleted contact?
    Once a contact is deleted, it cannot be recovered. 
  • Will deleting a contact remove associated call logs?
    Yes, deleting a contact will also remove related call logs and notes. 
  • Can I delete multiple contacts simultaneously?
    Currently, CallHippo does not support the bulk deletion of contacts. Each contact must be deleted individually.
  • Does deleting a contact affect other users?
    If you're part of a team account, deleting a contact may remove it for all users.
  • Who can have access to delete the contact?
    The Owner and Admin typically have full access to manage all aspects of the system, which would likely include the ability to delete contacts.