Step-by-Step Troubleshooting Guide:
If you're unable to make or receive calls on your CallHippo iOS app, follow these steps:
1 Check the Network Connection
Switch between Wi-Fi and Mobile Data (4G/5G) to test connectivity.
Ensure your network is stable and has good signal strength.
2 Log Out & Reinstall the App
Log out of the CallHippo app and uninstall it from your device.
Restart your iPhone and reinstall the latest CallHippo app from the App Store.
3 Allow Necessary Permissions
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After installing, log in and grant all required permissions:
Settings > CallHippo > Permissions
Enable Microphone, Phone, Storage, and Notifications.
4 Test Calls
Try making an outgoing and incoming call to check if the issue is resolved.
5 Re-Login & Restart
Log out and log back into your CallHippo iOS app.
Restart your device if the issue persists.
📌 If the problem continues, reach out to [email protected] for further assistance.
Hope this helps! 🚀