To check your 'Available Minutes' in CallHippo's dashboard, follow these steps:

  • Log In to Your CallHippo Account:
    Visit the CallHippo Web Dashboard to access your account.
  • Access the 'Plan & Billing' Section from the top right side of your dashboard.
    On the dashboard, locate the right sidebar menu.
    Click on the 'Plan & Billing' option, where you can find an option of “Plan”

  • View 'Benefit Details”
    Here, you'll find information about your 'Current Plan Minutes’ Which will include the below things.
    a. Free total minutes
    b. Free incoming minutes
    c. Free outgoing minutes
    d. Free SMS Including (In/out)


Frequently Asked Questions:

  1. What are 'Plan Minutes'?
    Plan Minutes refers to the specific number of call minutes allocated to your account based on a customized plan tailored to your organization's communication needs or if you have opted for any country-specific plan that includes the free minutes' benefits.
  2. How can I increase my ' Plan Minutes' allocation?
    To adjust your minute allocation, contact your account manager or reach out to CallHippo's sales team to discuss plan modifications.
  3. Will I be notified when I'm close to exhausting my 'Plan Minutes'?
    It's recommended to regularly monitor your usage to avoid unexpected charges.
  4. What happens if I exceed my ' Plan Minutes'?
    Exceeding your allocated minutes may result in additional charges based on CallHippo's standard per-minute rates.
  5. Can I carry over unused 'Custom Plan Minutes' to the next billing cycle?
    Unused minutes typically do not roll over to the next billing period.