Yes! CallHippo fully supports number porting-out, so you’re always in control of your phone numbers.
As long as your number is active, we’ll acknowledge and process your port-out request within 15 working days, as per our Terms of Use. Requests are never unreasonably withheld.
⏳ Note: The total porting timeline (usually 2–4 weeks) may vary due to carrier or regulatory delays beyond CallHippo’s control.
How Number Porting Works
Submit a Letter of Authorization (LOA) and required documents to your new provider
Your new provider coordinates with CallHippo
Keep your CallHippo number active until porting is complete
Enjoy a smooth and secure transfer with minimal downtime
Number Porting FAQs
Q: What is number porting?
A: It lets you move your existing phone number to another provider—no number change needed.
Q: How long does porting take?
A: Typically 2–4 weeks, depending on country and carrier policies.
Q: What documents are required?
A: A Letter of Authorization (LOA) and a recent phone bill from your current provider.
Q: Will my number stop working during porting?
A: No. Your number stays active with your current provider until the transfer is complete.
Q: Can all numbers be ported?
A: Most can. Availability depends on local regulations and carrier rules.
Q: Are there any porting fees?
A: Fees vary by country and number type.
Q: What if my porting request is rejected?
A: Rejections usually happen due to incorrect details or pending dues. Once corrected, you can resubmit.
Q: Will I lose CallHippo features after porting?
A: Not at all. You’ll continue to enjoy IVR, call routing, analytics, and more.
Q: Can I port my number out of CallHippo later?
A: Yes. CallHippo supports porting-out whenever you choose.
Q: How can I track my porting status?
A: Simply check your email updates or contact CallHippo Support.
Need help with number porting? Our support team is always here for you at [email protected]