To set a default country code in CallHippo, follow these steps:

  1. Log in to Your CallHippo Account:

    Access your CallHippo dialer using your credentials.

  2. Navigate to Settings:

    Click on the "Settings" icon located in the left-hand menu.




  3. Set Default Country Code:

    In the Dialer Settings, you'll find an option labeled "Default Country Code."
    Enter your desired country code in this field. For example, for the United States, input "+1"; for the United Kingdom, input "+44".



  1. As soon as you select a prefix, the settings get applied immediately.

Business Use Cases for Default Country Code

✅ Streamlined International Calling

  • Eliminates the need to manually enter country codes for each call.

  • Ensures faster dialing and fewer errors, improving agent efficiency.

✅ Call Center & Sales Teams

  • Helps teams focusing on a specific region avoid mistakes when dialing numbers.

  • Ensures consistency when reaching out to leads in the same country.

✅ Customer Support & Service-Based Businesses

  • Ensures seamless connectivity by automatically applying the correct country prefix.

  • Reduces call failures due to incorrect dialing formats.

✅ Remote & Global Teams

  • Helps businesses with international clients standardize outbound calling.

  • Ensures that employees working remotely follow a uniform dialing format.

✅ E-commerce & Delivery Services

  • Ensures accurate dialing when coordinating with local delivery agents.

  • Helps verify customer phone numbers correctly before placing calls.

 FAQs

1. Can I set different country codes for different agents?
 ✔ Yes

2. Will the country code be applied to all calls automatically?
 ✔ Yes, once set, the default country code is automatically added to numbers dialed without a country prefix.

3. Can I change the default country code later?
 ✔ Yes, you can update the country code anytime by navigating to the Dialer Settings.

4. What happens if I enter a number with a different country code?
 ✔ The system will recognize the existing country code in the number and will not override it.

5. Does setting a default country code affect incoming calls?
 ✔ No, it only applies to outbound calls made from your CallHippo account.

6. Will this setting work on both desktop and mobile apps?
 ✔ Yes, the default country code setting applies across all platforms where CallHippo is used.

7. Can I set multiple country codes as default?
 ✔ No, only one country code can be set as the default, but users can manually enter other codes when needed.

8. What if I make calls to multiple countries frequently?
 ✔ You can manually enter the country code for each call if you need to dial numbers from different regions regularly.

Setting a default country code helps businesses maintain consistency, reduce dialing errors, and improve call efficiency, making it an essential feature for teams handling international communication.