If you have multiple users in your account and wish to ascertain the number of users currently logged into their dialer, follow these steps:
Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard.
Step 2: Navigate to Dashboard → Monitor User.
Step 3: Under Monitor User → Available Agent
Step 4: Other details like Idle agent, On call agent, After Call work, Ringing, Break/lunch and offline agent can also be checked from this tab.
Note: The image above simply shows the total number of agents available. These are the agents who have logged in to their CallHippo dialer.
I hope this was helpful
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