If you have multiple users in your account and wish to ascertain the number of users currently logged into their dialer, follow these steps:


Step 1: Log into your CallHippo account https://web.callhippo.com/dashboard.


Step 2: Navigate to Dashboard → Monitor User.


Step 3: Under Monitor User → Available Agent



Step 4: Other details like Idle agent, On call agent, After Call work, Ringing, Break/lunch and offline agent can also be checked from this tab.


Note: The image above simply shows the total number of agents available. These are the agents who have logged in to their CallHippo dialer.


I hope this was helpful

In case of any doubt please reach to support@callhippo.com