The Shared Inbox is similar to a regular message inbox. However, It displays all your unseen call logs from the dialer, including:

  • Missed calls

  • Voicemails

  • Calls with feedback (specific to a user)

  • Calls with any tags

Here's how to access your Shared Inbox:


Step 1: Log in to your CallHippo Dashboard: Head over to https://web.callhippo.com/dashboard


Step 2: Open the Dialer: Click on "Open Dialer" located at the top left corner.



Step 3: Navigate to the three horizontal lines (☰) in the top left corner of the screen. This will open a menu where you can select "All Calls" or "Inbox".


Step 4: Review Your Calls: Once in "All Calls/Inbox", you'll see a list of your missed calls, completed calls, and voicemails.


This is how it shows,



Use the "Filter" option to easily find calls with specific tags and mark them as completed if needed.



We hope this helps!

For any further questions, feel free to reach out to our support team at [email protected].