Users can check how many users are there on live calls and can see the availability status of every user from there.
Steps to be followed:
Step 1: Open the web dialer.
Step 2: Click on the three horizontal lines on the top left corner and click on Live Calls.
Step 3: You can see which user is on call and if you want then you can hang up the call.
End Call: Admin users can end the call.
Join Call: Admin users can join the call.
Call Barge: Admin users can join the call, sub-user will get to know about it and clients will not get to know about it.
Call Whisper: Both sub-user and client will not get to know that the admin user has joined the call and the admin user can listen to both of them.
Step 4: You can check the User status also.
Admin users can see themselves and all the sub-users who are available or on the calls.
For further queries, please contact us at [email protected]