What is Voice Broadcasting?

Voice broadcasting is a communication technology that enables businesses to send pre-recorded voice messages to a large number of recipients simultaneously. This method is widely used for delivering important announcements, promotional offers, surveys, and emergency notifications. By automating the calling process, voice broadcasting ensures timely and consistent message delivery, enhancing operational efficiency. 

Benefits of Voice Broadcasting:

  • Wide Reach: Instantly communicate with thousands of contacts, ensuring your message reaches a broad audience.
  • Cost-Effective: Reduces the need for manual calls, saving time and labor costs.
  • Consistency: Delivers a uniform message to all recipients, minimizing the risk of miscommunication.
  • Engagement: Interactive options like surveys or response prompts allow for immediate feedback and increased customer engagement.

Use Cases for Voice Broadcasting:

  • Marketing Promotions: Inform customers about new products, services, or special discounts.
  • Surveys and Feedback: Collect customer opinions or conduct market research efficiently.
  • Reminders: Send appointment reminders or payment-due notifications to clients.
  • Emergency Alerts: Disseminate urgent information swiftly during critical situations.

Setting Up a Voice Broadcast Campaign in CallHippo:

Follow these steps to create and manage a voice broadcast campaign using CallHippo:

  • Log in to CallHippo:
    Access your account at https://web.callhippo.com/dashboard
  • Navigate to the Broadcast Section:
    Click on the 'Voice Borad cast' option from the top right side.



  • Create a New Campaign:
    Select the 'Campaign' tab. Click on the 'Add Campaign' button.



  • Configure Campaign Details:

    Campaign Message Type: You can select the type as Greeting or Voicemail.
    Name: Assign a unique name to your campaign.
    From Number: You can select the number from which you want to send the message.
    Broadcast  Message: Compose your message by typing it out or uploading a pre-recorded audio file. You can also select the language and voice of a male or female.
    Import Campaign: Upload a CSV/XLXS file containing the phone numbers of your target audience as per the define Template or you can also upload a list from the available CRM. Note : Currently we only offer 3 CRM integration: Lead-squared, Zoho and HubSpot.
    Campaign Description : Write the description of the Campaign which you are targeting.

  • Activate the Campaign:
    Review all settings and activate the campaign by toggling the Active/Inactive switch.
  • Monitor Campaign Performance:
    Activity Feed: Track call activities and responses in real time.


          Dashboard: View comprehensive analytics, including the number of campaigns initiated, total calls made, and active campaigns.

Common Questions About Voice Broadcasting

  • Is voice broadcasting legal?

  • Yes, but it's essential to comply with local regulations, such as obtaining consent from recipients and providing opt-out options.

  • Can recipients interact with the broadcasted message?

  • Yes, interactive features like pressing a key to respond or participate in a survey can be incorporated.

  • How is the contact list managed?

  • Contacts can be uploaded via a CSV/XLXS file or integrated directly from compatible CRMs.

  • Can I schedule broadcasts for a specific time?

  • No

  • How do I measure the success of a campaign?

  • Utilize the dashboard and activity feed to analyze metrics such as call completion rates, recipient responses, and overall engagement.