What is a REST API Key?
A REST API Key is a unique authentication token that allows users to securely connect CallHippo with other applications, enabling seamless data exchange between platforms.
Why Do You Need to Generate a REST API Key?
Generating an API key is essential for:
Integrating CallHippo with CRM, helpdesk, or other third-party applications.
Automate call logs, recordings, and reports to streamline workflows.
Accessing CallHippo’s API services for real-time data exchange.
Enhancing productivity by reducing manual data entry and enabling seamless communication.
Use Cases for Generating a REST API Key
🔹 CRM Integration: Sync call logs, contact details, and notes with your CRM (e.g., HubSpot, Salesforce).
🔹 Helpdesk Automation: Automatically log call details in ticketing systems (e.g., Zendesk, Freshdesk).
🔹 Custom Reporting: Retrieve call analytics for performance tracking.
🔹 Click-to-Call Feature: Enable direct dialing from your custom application.
How to Generate the REST API Key in CallHippo?
🔹 Steps to Generate API Key:
Log in to your CallHippo account and navigate to Integration section.
2. Navigate to the REST API option in your Integration section.. Click on the “+” icon to generate a new REST API Key.
How Is the REST API Key Useful?
✅ Enables seamless integration between CallHippo and third-party apps.
✅ Automates call management by syncing call logs and customer interactions.
✅ Enhances security by ensuring only authenticated applications access CallHippo data.
Hope this was helpful!
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