The Following are the steps to follow in CallHippo for Integration:

Step 1. Log in to your CallHippo account.

Step 2. Go to the left sidebar menu of your dashboard and click on Integrations -> Communication.

Step 3. Select Slack and click on +Integrate button.






Step 4. Once you click on the +Integrate button, you will get a pop-up with the Add to Slack button as given in the image below. Click on the button.

            

Step 5. Once you click on Add to Slack, you will be redirected to your Slack login page. If you are already logged in, this step will be skipped.


Enter your workspace name



 The Following are the steps to perform in Slack for Integration:

Login to your Slack account


Step 1. After login you will be redirected to the permission page. Here you need to select your slack channel and then click on the Allow button.




Step 2. Once you click on the Allow button, you will be redirected back to the CallHippo app.


Step 3. You can also add more channels by clicking on Add Slack Channel as given in above image


Feature of Slack Integration:

 

  • Whenever a user makes a call or sends a SMS from CallHippo dialer. System will send call/SMS activity to the integrated slack channels. See an example in the image below.

  • Call/SMS activity in Slack Channel

  • You can Integrate multiple slack workspaces and channels.