If a user wants to save some vital information then Notes can be taken by the user during the call, they can check it out after the call in the Activity Feed section.
Step 1: In the web dialer, while on the call the user can take notes.
Step 2: Log in to your account (web.callhippo.com)
Step 3: To check the notes- Click on the Activity feed shown below:
Step 4: Click on (i) i.e. info of the number you want the notes for. The picture is shown below:
Step 5: Click on the Notes option shown below:
Here you can see the Notes taken while on the call.