The promotional credit works like a wallet. You can use the credit in the future purchases at CallHippo. Sometimes, instead of refunding to the card or adding the compensation to the calling credits, we add the amount to your promotional credits which can be adjusted with the future billing.

You can find the promotional credits for the account from CallHippo web portal by following below steps.

  1. After login to the CallHippo web portal, click on "Plan and Billing".
  2. The promotional credit would appear under calling credits. If you have no promotional credits in your account, the option will not be visible to you.