Webhooks are user-defined HTTP (Hypertext Transfer Protocol) call-backs. These call-backs may be maintained, modified, and managed by third-party users and developers who may not necessarily be affiliated with the originating website or application. They are triggered by some event in a web application and can facilitate integrating different applications or third-party APIs.
Webhooks typically are used to connect two different applications. When an event happens on the trigger application, it broadcasts data about that event and sends it to a webhook URL from the action application—the one you want to do something based on the data from the first application.
Follow the steps given below in order to create a webhook:-
- Log in to your CallHippo Account.
- Click on the Settings tab
- Click on ‘Webhook’ and then click on Add Webhook button.
- Enter name, URL of the webhook and the method (get or post) on the pop-up that’ll appear and then click on Save.
Your webhook is now successfully created. You can now use this webhook in the IVR.
Hope this was helpful!
For further queries, please contact us at support@callhippo.com