This guide explains how to easily disable “Welcome Message” for a specific CallHippo phone number.

Step 1: Log in to your CallHippo Dashboard 
https://web.callhippo.com/dashboard


Step 2: Click on "Number and DID" in the left-hand side panel.


Step 3: Under the “Number and DID” click on "Numbers"


Step 4: You will be able to see the page with Active Phone Number details. Select the blue coloured settings button under the Action tab for the Phone Number you want to Allocate. This will open the Number Settings page.


Step 5: On the number settings page, click on "IVR/Welcome Message" as shown in the screenshot.


Step 5: Toggle the blue button to your left-hand side to disable/turn-off.


I hope this helps, if you still have any questions, please feel free to reach out to us at support@callhippo.com