When the call queue is on, the caller can leave the queue by pressing # and it will be logged as “call back request” in call logs.
With this feature, the caller doesn’t have to wait long in the queue and we can see “call back requests” in the call logs and place a call to that caller.
You can go to Numbers >> Number settings >> Scroll down to Auto Callback >> Enable
You can also check the call-back requests through the filter on the dialer.
Hope this was helpful!
For further queries, please contact us at support@callhippo.com