Add-ons help the customers to add features that are unavailable in their plan but are required as and when the need arises. Add-ons have additional charges apart from the charges of the plan.

For e.g:- You have subscribed for the Bronze plan and you want the Call Scribe feature, then you can use this feature as an add-on.  

You can use the add-ons irrespective of the plan you have subscribed to.

  •  Log in to your CallHippo Account.

  • Go to the Plan & Billings section.





 

  • In the Your Plans section, scroll down to Recommended Addons.



  • Pick the addon of your choice and then click on upgrade.

  • A pop-up box will appear asking for your confirmation, click on Yes.




Addons we offer:-


  • Call Scribe 


Call Scribe is a feature that helps to form the transcript of the call that has been recorded. This feature helps us with the words spoken on the call by a typed copy of the recorded calls. By this feature, we can understand the calls and conversations for which it will be helpful for the future of the company's growth. This feature costs $10 Per User/Month.

Hope this was helpful!

  • Custom Caller ID

 

Custom caller id feature lets you set a different number that will be visible at the receiver’s end. This feature costs $12 Per Number/Month.


  • Call Tracking

 

Call tracking is the process of determining how callers found your business. Marketing and sales teams can use call tracking software to attribute phone calls to the specific marketing channels that led callers to ring your business. By knowing what makes your phone ring, you can measure the success of advertising campaigns and optimize future marketing strategies. This feature costs $25 Per User.


  • Voicemail Transcription

 

Voicemail transcription is one of the advanced features offered by CallHippo which allows you to read your voicemail messages. The transcription of your voicemail messages will be sent to you in an email. Speech-to-text conversion allows agents and managers to analyze the information of voicemail messages without having to listen to the recordings. This feature costs $1.5 Per User/Month.


  • Number Masking


In terms of data security CallHippo comes with this feature of number masking. Number masking helps e-commerce businesses protect customer and business phone numbers. In this feature, numbers in the contacts, call logs, and on the calling screen will be masked i.e.: +918*******9 in this format to prevent any kind of data fraudulent activity. This feature costs $1.99 Per User/Month.

For further queries, please contact us at [email protected]