Seats purchased indicate that the customer has reserved a specific number of seats and have paid the corresponding amount. For instance, if a customer wishes to create 5 sub-users for CallHippo, they must purchase 5 seats. Even if users initially purchase 8 seats but only 2 sub-users join, customers are still required to pay for all 8 seats.
Please note: When purchasing a plan, users can add a maximum of 10 seats.
Step 1: Log in to your CallHippo Dashboard https://web.callhippo.com/dashboard
Step 2: Navigate to the top right-hand side of the page and click on the profile section.
Step 3: Select the "Plan and Billing" option, following the provided screenshot for reference.
Step 4: In the "Plan and Billing" section, click on the second option "Plan." In that, you will get the option of “Total Seat” that you can increase and decrease as per business requirement. Please refer to the attached screenshot for visual guidance.
Hope this is helpful!
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