If you’ve already created a Team in your CallHippo account and need to expand it, you can easily add more members at any time. Whether you're onboarding new employees or restructuring departments, this guide will walk you through the simple steps to add users to an existing Team, so everyone stays connected and productive.
Steps to add users to an existing team:
1. Log in to your CallHippo dashboard.
2. Navigate to the ‘Users and Performance’ section and click on ‘Teams’.
3. Click on the settings icon of the team in which you want to add a new user as a member.
4. The users allocated to the team will have a red colored highlighted box around them.
The users not allocated to the team will not have it.
5. Click on the user, scroll down, and then click on the update button to finalize the changes.
6. You will be able to see the total number of members in the team under the ‘Team Members’ section.
The user is now added to the existing team.
I hope this helps. If you still face any queries, please feel free to reach out at [email protected]