DID is known as a Number and DID Group is a group of numbers, you can add so many numbers to the DID group and it can be allocated in the Power Dialer so that the numbers which are allocated should be Auto switched.
How to create DID group and use in the Power Dialer?
Step 1-
Login to the Dashboard -> Numbers and DID -> DID Group
Click on the Create DID Group and you can add all the numbers that are available in the account.
Step 2-
Here you have to write the name of the DID and with that, you have to select the numbers which you want to be assigned to the DID group. Likewise, you can add many DID’s.
Step 3-
DID can be utilized in the Power Dialer(You should have a Platinum plan).
Dashboard -> Power Dialer -> Add Campaign
Here, you have to enable the “Local Presence” and you can select whether the calls should go from the single number or from the DID. If DID group is selected then calls will go through all the numbers which are allocated in the DID Group.